Bar Chair Swivel Leather Kitchen Velvet High Modern Cheap Stools Gold Tall Nordic Metal Luxury Home Bar Furniture for Bar Table

Frequently Asked Questions (FAQ)

Q1. What kind of products do you make?
We specialize in custom epoxy resin furniture — like dining tables, office desks, computer desks, coffee tables, and side tables. If you need something different, we can also create resin pieces for nightstands, TV cabinets, or even wardrobes. Our main materials include epoxy resin, solid wood, color pigments, and metallic powders — all customizable to your taste.

Q2. How long does production take?
Normally, it takes about 25 to 35 days to finish a custom piece. During busy seasons or in case of bad weather, we might need 5 extra days. For larger or more complex orders, we'll let you know the exact timeline based on the design.

Q3. Do you check the quality before shipping?
Yes — every single piece goes through a full inspection by our in-house quality team. We check for cracks, color issues, surface finish, polish level, and anything else that could affect appearance or durability. We only ship products that pass our strict quality checks.

Q4. How do payments work?
To start production, we ask for a 50% deposit. During the process, we’ll keep you updated with photos and any important details. Once the products are ready, we’ll send you final packaging photos. After the balance is paid, we’ll arrange the shipment right away.

Q5. How do you handle shipping?
We partner with experienced logistics companies to ensure safe loading and delivery. You can either use your own freight forwarder, or let us help arrange delivery to your chosen port.

Q6. What if there’s a problem after I receive the product?
We’re here to help — always. If you have any issues or questions, just let us know. We guarantee a response within 24 hours.

Q7. Are your materials safe and eco-friendly?
Absolutely. All the materials we use meet strict environmental and safety standards. If needed, we can provide certificates of origin for the raw materials. Our workshops also follow standard safety protocols throughout the production process.